05 May'24
06 May'24
1 room, 2 guests
Hotel Taj
Madurai Main, Tamil Nadu | Sun, 05 May - Mon, 06 May | 1 Room, 2 Adults
(40 reviews)
Parking
24-hour security
Lift/ Elevator
Air conditioning
Room service
Housekeeping services
Check-in: After 12:00 PM, Check-out: 12:00 PM
Unmarried couples NOT allowed
Guests below 18 years of age NOT allowed
Alcohol consumption allowed within the premises
Pets NOT allowed within the premises
(40 reviews)
5
28
4
6
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2
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Location
Rooms
Service
Value
Hygiene
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shushmita s on Apr 04, 2024
Excellant ambience excellant food, surrounding views were excellent ....but the service was very very poor. all the trainees were placed there and some young staffs were unable to communicate as they were very shy. Room service was also poor
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seebeforeigo on Mar 11, 2024
We were unfortunate that our stay coincided with President Modi’s visit to the City and his one night stay at the Taj. Security was immense with at least 300 police in and around the hotel itself. On the night before he arrived we weren’t allowed out of the hotel in the evening. On the day of his arrival we had to be back in the hotel by 3pm. On that day and morning whilst he was there we were escorted from our room to the restaurant and back by police. We shared the restaurant that evening with a few other guests and many heavily armed police officers. Quite an experience. Our stay has to be judged in that context. We were unable to use some facilities like the pool as it was being “guarded” by at least 20 police officers. The staff were understandably distracted but we felt that the standard of cleaning in our large comfortable room had been neglected particularly the bathroom. The outstanding area for us was the restaurant which despite the distractions served up some excellent food of great variety and retained standard and quality. The staff were remarkably attentive and very efficient. We were here 17 years ago and thoroughly enjoyed the experience. Despite President Modi though sadly the Taj Madurai is showing its age with little sign of much investment since our last visit. The visible signs are there and obvious. Shingles hanging loose above windows, paint peeling off windows, rotten frames etc. This lovely “old lady” is in need of some TLC. Something I am sure that was not lost on the Taj Group’s Executive Vice President who was present to meet President Modi.
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Bob M on Mar 08, 2024
This Taj hotel isn’t nearly as good as others in the chain. Though the situation is pleasant, it’s a long way from anywhere. For us, a major downside was that the hotel is on the side of a hill so there are stairs everywhere – not too funny in 36C (there are buggies to transport guests, but they are very few and far between). The room wasn’t bad, though it was quite tired (and had geckos). The outside was in dire need of maintenance with paint falling from window frames. Facilities weren’t great: the bar wasn’t open and the snooker table had a strange mix of balls (see picture). Staff were helpful, though frankly not very competent. Food I the restaurant was OK. I wouldn’t choose to stay here again and I think the Taj chain should examine how this place is run.
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SunnyandBuster on Feb 23, 2024
This historic property has been thoughtfully converted into a hotel and is set on many acres of beautiful gardens. The view from the restaurant of the city is wonderful. The staff here was attentive and friendly at all times and the food in the restaurant was very good. We were in three rooms above the office/reception area and sometimes we could hear noise from below. I do recommend ear plugs because the peacocks, while lovely, are very noisy and it persisted into the night.
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Deepal S on Jan 17, 2024
Our family had an amazing time at this hotel. It was a beautiful and serene place. The best part about our stay was the service. Everyone was so hospitable, especially Mr. Thanga Pandian Muthusamy. He went above and beyond to make sure we had everything we needed. He arranged a boxed lunch for our kids because our flight was during lunch time. He also made out daughter feel so special with giving her peacock feathers. We are glad we stayed at this hotel!
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